Fern House Surgery - News

Non Attendance Appointment

During February 2026, our team of receptionist who answer your calls received a total of 11,403 calls. We had 147 patients who did not attend their appointments during February. This amounts to a staggering 24.5 hours of wasted clinical time that could have been offered to other patients. If you cannot attend your appointment, please call the Practice and press options 2 to leave a message. Please be kind to our receptionists who are under pressure daily.

Practice Shut Down 10/03/26

GP surgeries close for half a day, typically one afternoon per month, for mandatory staff training (also known as Protected Learning Time). These dates are set locally by the practice or the regional NHS Integrated Care Board and are not universal across the country Please note the Practice will be closed for staff training on the 10th March 2026 from 12 o clock

Important Information

Proposed Close of the Owls Hill Surgery, Terling

Surgery closed from 12pm

2nd February shut down

Appointments non attendance

During January 2026, our team of receptionist who answer your calls received a total of 12,683 calls. We had 220 patients who did not attend their appointments during January. This amounts to a staggering 36.66 hours of wasted clinical time that could have been offered to other patients. If you cannot attend your appointment, please call the Practice and press options 2 to leave a message. Please be kind to our receptionists who are under pressure daily.

Healthier You

Are you at risk of type 2 Diabetes?

February 2026 Shut Down

GP surgeries close for half a day, typically one afternoon per month, for mandatory staff training (also known as Protected Learning Time). These dates are set locally by the practice or the regional NHS Integrated Care Board and are not universal across the country

February Newsletter

Our February Newsletter is ready to be viewed

Maternity vaccination dropin

MSEFT will be holding maternity vaccination drop-in clinics at St Peter’s maternity unit in Maldon later this month.

Demand

During December 2025 our team of receptionists who answer your calls, received a total of 12,688 calls.