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To find out more about Systmonline please read this document

To register for this service please print off and complete the registration form

Please bring your completed registration form to Fern House Surgery to register and collect your login details. All patients registering for this service will need to provide photographic identification, e.g. passport, driving licence in order to be issued with a user login. For security and confidentiality reasons we can only give logins to the individual in person and we only offer the service for patients aged 16 and over. Login information will not be posted, emailed or faxed to anyone and will not be given out over the telephone.

User Guides and further patient information

Using SystmOne - A Guide for Patients and User Policy

If you haven't registered to use SystmOne online we would encourage you to use the service if you like using the internet

If you have already registered for this service click below to access SystmOne online and login to your account.

Click here to access systmonline

Our practice hosts the following services and clinics:

Asthma Clinic

  • Additional InformationMore than five million people in the UK are being treated for asthma. By understanding the condition and how to treat it, you can help yourself and the doctor keep your asthma under control.

    Your doctor will be able to give advice.

Blood Tests

  • Additional InformationBlood can be taken by our phlebotomist between 8.30am-12 noon each weekday by appointment.

Cervical Screening

  • Additional InformationThis important aspect of preventative medicine is readily available at the practice and appointments can be made to have this simple test undertaken by the nurses or your doctor where appropriate.

Child Health Surveillance

  • Additional InformationAll babies are requested to attend for their initial check-up between six to ten weeks of age. This is to assess such things as growth, hearing, development etc. Special time is set aside, so please try to attend or let us know as early as possible if you cannot make the appointment.

Childhood Immunisation

  • Additional InformationChildren should have protection against diphtheria, tetanus, whooping cough, polio, MMR, HIB, pneumococcal infections and Men C. You will be contacted by letter when these immunisations are due.


  • Additional InformationAll the doctors provide advice on the various forms of contraception, including caps and coils. This, like all services provided by the practice, is completely confidential. Emergency contraception is available.


  • Additional InformationCounsellors are available and your doctor can refer you if appropriate.

Diabetic Clinic

  • Additional InformationMost of our diabetic patients are looked after at these clinics, although some with particular problems may still go to hospital. The nurses can advise or you may be referred by your doctor.

Health Promotion

  • Additional InformationWe strongly support the emphasis and trend towards health education and self-reliance. Each person is largely responsible for their own state of health. Prevention is far better than cure and many conditions can be prevented by a healthy lifestyle without the need for drugs and treatment. The doctors and, in particular, the practice nurses will always be ready to offer help and encouragement.

Hypertension Clinic

  • Additional InformationHigh blood pressure is a condition which if untreated can lead to damage of the eyes and kidneys and increase the incidence of heart disease. If you suffer from raised blood pressure, the doctor may refer you to the nurse for advice and monitoring of the problem.

Influenza Vaccination

  • Additional InformationEach winter a programme for flu vaccination is carried out at the surgery. It is strongly recommended that patients at greatest risk, ie the elderly, diabetics, asthmatics and those with a history of heart disease, take advantage of this vaccination.


  • Additional InformationThere is a midwife available on Tuesday, Wednesday and Thursday afternoons by appointment and our GPs will also undertake antenatal/postnatal care and pre-conceptual advice.


  • Additional InformationOur doctors and nurses can give advice to help you stop smoking. There is a local smoking cessation helpline on freephone 0800 085 2113.


  • Additional InformationThese should be placed in the collection box in our specimen room, which is located by the rear entrance, before 12 noon each weekday.

Travel Clinic

  • Additional InformationThe nurses can advise on and administer the vaccinations you will need for your holiday. They will also advise on malaria treatment. However, we are unable to administer certain vaccinations eg yellow fever, so please discuss your travel requirements with one of our nurses beforehand and complete an Immunisation for Foreign Travel form.

Well Person Checks

  • Additional InformationThe nurses can advise or, alternatively, speak to your doctor.

To attend one of these clinics please ring our reception on 01376 502108.

Your Neighbourhood Professionals. Just a Click Away!
Black Swan Care Group