Surgery Times

Fern House Surgery

The Surgery is open weekdays from 8.00am to 6.30pm.

Dispensary Opening Times 8.30am to 6.30pm (Closed between 1.00pm to 2.00pm)

In addition to the consultation sessions above, our doctors also undertake specialised clinics (paediatric surveillance).

If you require specific times when a doctor is available, please ask at reception.

Branch Surgeries (Closed due to Covid)

Residents of Wickham Bishops may attend the Kelvedon Road Surgery on Monday mornings from 9.00am and Thursday mornings from 9.00am. Consultations are by appointment only, telephone 01376 502108.

Residents of Terling may attend the Owls Hill Surgery on Tuesday mornings from 9.00am. Consultations are by appointment only, telephone 01376 502108.

GP and nurse appointments are now available in your area during the evenings and at the weekend.

To book an appointment, contact your practice. For more information, visit bit.ly/ExtendedAccess 

Out of Hours Service

For urgent treatment outside normal surgery hours please call 111, your call will then be allocated to the most appropriate service. There is no charge for calls to this number. The Mid and South Essex ICB is responsible for Commissioning this service.

Out-of-hours GP services are changing from 1st October 2022

We want to provide the right services at a time which is convenient for you. We’ve listened to feedback from people in our local area, and we are making changes to our out-of-hours appointments to deliver better services for you.

The new way of delivering out-of-hours appointments will give you:

• Access to more healthcare professionals. This new service will be delivered by professionals including GPs, Nurses, HCA’s and Pharmacists.
• More choice about the type of appointment you want. These include a mixture of in-person face-to-face appointments, and remote appointments like telephone, video, or online appointments.
• Make it more convenient for you to travel to out-of-hours appointments. These appointments are being planned and delivered locally, so it is likely they will available closer to your home.

From Saturday 1 October 2022, out-of-hours appointments will be available from 7.00am to 8.00am, 6.30pm to 8.00pm on weekdays, and from 9.00am to 5.00pm on Saturdays.

When we asked local people what you wanted from these appointments you told us you wanted more GP appointments. In response we have created 8 hours of GP appointments on a Saturday .

Out-of-hours appointments were previously planned by Integrated Care Board (ICB) on behalf of many GP practices in a bigger area. From Saturday 1 October 2022, this is now being planned and delivered locally by Primary Care Networks (PCNs).

We are working together with other GP practices in our local area as part of the Witham & Maldon Primary Care Network. 

An out-of-hours appointment might not be at your regular GP surgery. When you book an appointment, you will be told where the appointment will be.

These appointments will not be available as walk-in appointments. You will need to book them in advance.

To book an out-of-hours appointment, you should contact your regular GP practice in the usual way. They will advise you on the appointments which are available, and which healthcare professional is the right person to help you.

If you need medical help now but it's not an emergency, you can also go to 111 online or call 111.